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Add a UGC pop-up

Surface social proof at the right moment with a pop-up. How to set it up without hurting the browsing experience.

3 min read · last updated 2026-05

A pop-up puts a piece of UGC in front of a shopper at a chosen moment rather than waiting for them to scroll to it. Used sparingly, it lifts confidence; used carelessly, it annoys. The aim is timely, not intrusive.

Set up a pop-up

  1. Choose the collection. Pick the collection whose content you want to feature in the pop-up.
  2. Select the pop-up format. Choose the pop-up layout and set how it appears, for example after a short delay or on a chosen page.
  3. Set frequency. Limit how often a shopper sees it so returning visitors are not hit on every visit.
  4. Preview and publish. Preview on desktop and mobile, confirm it is easy to dismiss, then publish.
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Add a UGC pop-up. Help — Idukki