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How To Use E-commerce Videos To Drive More Sales

Updated: Mar 6


use e-commerce videos to drive more sales

E-commerce is big, really big. Millions of sellers are vying for attention, each trying to make their mark and sell their products. Yet, surprisingly, only a handful are tapping into the full potential of video marketing.


If you're an eCommerce seller, an online business owner, or a marketing manager looking to boost sales with video marketing, you probably know a thing or two about the game-changing power of eCommerce videos.


According to Wyzowl's 2023 State of Video Marketing survey, 89% of people were swayed to purchase a product or service just by watching a video. Impressive, right? But does every eCommerce video lead to sales? Can they all work for your specific product or service? And just how many types of eCommerce videos are out there?


Learning all this is crucial to bumping up your eCommerce sales through videos. Because, let's face it, if making videos was all it took, everyone would be doing it, and it wouldn't be such a hidden gem strategy.


Today, we're diving deep into the world of eCommerce videos. We'll explore what they are, their various types, and exactly how they can boost your sales. We're unpacking all the insider tips and best practices you need to know to make video marketing your ace in the hole for driving eCommerce sales.


Table of Content


  1. What is an eCommerce video, and how does it impact buyer psychology to drive more sales?

  2. 7 reasons why eCommerce video is important to drive more sales

    1. Increases brand awareness

    2. Boosts website traffic

    3. Generates leads

    4. Increases sales

    5. Enhances dwell time

    6. Reduces support queries

    7. Offers strong return on investment

  3. 10 types of eCommerce videos and tips to use them to drive more sales

    1. Explainer videos

    2. How-to videos

    3. Promo videos

    4. Thought leadership videos

    5. Webinars and recorded webinars

    6. Case study videos, also called customer stories or testimonial videos

    7. Brand and culture videos

    8. Demo videos

    9. FAQ videos

    10. Video ads

  4. 6 best practices to make your eCommerce videos stand out

    1. Understand your target audience! They make your strategy’s base

    2. Always stick to the concepts of ‘Storytelling’

    3. Keep an optimal video length

    4. Balance the intensity of music and voiceovers

    5. Focus on your customers, not your brand

    6. Always include captions and translations

  5. Do watch out for technical aspects of your eCommerce videos

    1. Follow the guidelines for video length, resolution quality, and format

    2. Mobile optimization for video content

    3. Integrating SEO best practices in video descriptions and tags

    4. Optimize your video for the algorithm

  6. Strategies for placement and promotion to drive more sales from your eCommerce videos

    1. Embed your eCommerce videos on product pages

    2. Utilize the appropriate social media platforms

    3. Enhance click-through rates via email marketing

    4. Partner with influencers to tap into their audience traffic

    5. Use performance advertisements

    6. Create shareable videos via WhatsApp marketing

  7. Also, be prepared for the challenges with your eCommerce videos

    1. Hurdles in video production and distribution

    2. Legal considerations: copyrights, permissions, and brand image

    3. Maintain consistent quality and branding

    4. Keep up with platform changes and algorithm updates

  8. Tap into user-generated videos and watch your sales grow like magic


What is an E-commerce video, and how does it impact buyer psychology to drive more sales?


An eCommerce video is a specialized category of online content crafted specifically for online retail, showcasing products or services to mirror the in-store shopping experience. Unlike regular videos, these are strategically designed to sway buyer psychology by tapping into emotions and demonstrating value, thereby often boosting engagement and leading to higher conversion rates.


These videos encompass product demonstrations, testimonials, and detailed visuals, all aimed at providing a comprehensive, 360-degree view of the product and fostering customer trust. They leverage storytelling and problem-solving scenarios to create a connection and vividly illustrate the product's impact on daily life.


An example of eCommerce video

An example of eCommerce video (Source)


Key metrics for gauging an eCommerce video's success includes view count and engagement, such as likes, shares, and comments, all indicative of viewer interest and interaction. Additionally, the conversion rate is critical, reflecting the video's effectiveness in turning viewers into buyers.


According to the same state of video marketing survey, 91% of consumers want to see more videos from brands, highlighting their growing importance. Product pages with eCommerce video demonstrations on platforms like Amazon tend to outperform those with just images.


eCommerce videos provide a richer, more engaging experience, helping customers feel confident about their purchase by reducing the uncertainty inherent in online shopping. They build trust by showcasing the product in action, answering questions, and sometimes creating a sense of urgency with limited-time demonstrations or offers, nudging viewers toward making a swift purchase decision.


7 reasons why eCommerce video is important to drive more sales


E-commerce videos are proving themselves as a high-return investment channel for brands, significantly enhancing their online presence and sales potential. Based on the state of video marketing 2023 survey, here are some compelling reasons to invest in eCommerce videos to drive more sales:


1) Increases brand awareness


A staggering 95% of marketers say video has helped increase brand awareness. By capturing and retaining attention with dynamic content such as product reveals, customer testimonials, and behind-the-scenes footage, eCommerce videos are a powerful tool for introducing and embedding your brand into the consumer's consciousness.


This leads to increased customer recall and loyalty, as a brand showcasing its products through engaging videos is more likely to be remembered and revisited than those relying solely on images.


2) Boosts website traffic


With 91% of marketers citing increased traffic, it's evident that videos act as magnets, drawing more visitors to your site. Engaging video content can improve your SEO ranking by tapping into platforms like YouTube's massive search potential and driving traffic from there as well.


Videos signal to search engines like Google that you're creating valuable content, not just selling products, which can enhance your site's ranking and overall SEO. This wider visibility leads to increased traffic and widens your audience reach.


3) Generates leads


An impressive 90% of marketers have found videos helpful in lead generation. Providing valuable information such as user testimonials and product usage guides, videos effectively capture interest and encourage viewers to take the next step. For instance, a video showcasing how a product solves a common problem can prompt viewers to sign up for more information or add the product to their cart.


4) Increases sales

A direct link to revenue, 87% of marketers credit videos with an increase in sales. Videos can convey the value and function of a product more effectively than text and images alone, helping to persuade and convert hesitant shoppers into confident buyers. For example, a well-crafted video highlighting the unique features of a gadget can make a viewer more inclined to purchase it immediately.


5) Enhances dwell time


Similarly, 87% report that videos have increased dwell time on their website. Dwell time is the duration visitors spend on your site, and engaging video content encourages them to linger longer.


This increases the likelihood of purchase and positively impacts SEO metrics like bounce rate and time on site. A longer dwell time indicates to search engines that your content is valuable, which can improve your site's search ranking and visibility.


6) Reduces support queries


By providing clear, comprehensive information, 53% of marketers have seen a reduction in support queries. For instance, videos that explain how to assemble or use a product can preemptively answer common questions and demonstrate product use, reducing the need for customer support intervention. This not only streamlines the customer experience but also alleviates the workload on your support team.


7) Offers strong return on investment


Finally, 92% of marketers affirm that video gives a good return on investment, an all-time high. Producing quality video content may require upfront costs such as professional filming and editing, but the wide-ranging benefits from increased brand awareness to direct sales boosts demonstrate its value, making it a worthwhile investment for brands aiming to thrive in the digital marketplace.


10 types of eCommerce videos and tips to use them to drive more sales


To make the most of your eCommerce video marketing, you need to understand the types of videos you can create. It’s because not all types of eCommerce videos would suit your products. You need to evaluate the right format for your offerings.


1) Explainer videos


An explainer video is a short, engaging clip designed to describe your product or service succinctly and compellingly. Typically ranging from 60-90 seconds, these videos break down complex ideas into digestible, easy-to-understand visuals and narratives, often using animations or graphics to illustrate points clearly. According to the State of Video Marketing survey, 96% of people have watched an explainer video to learn about a product 


What is their purpose?


The primary purpose of an explainer video is to clarify the concept, benefits, and functionality of your product to the audience in a manner that is both informative and appealing. They're particularly effective for complex or innovative products that need a straightforward explanation to connect with potential customers and convey the value proposition effectively.


Tips to use explainer videos to drive sales


  • Start with a clear, concise script that addresses common customer pain points and showcases how your product provides the solution.

  • Focus on the benefits rather than just the features.

  • Use engaging visuals and a compelling narrative to keep the viewer interested. 

  • Make sure to include a strong call-to-action (CTA) at the end to guide viewers to the next step. Avoid jargon and lengthy explanations.

  • Keep the tone light and accessible.

  • To maximize impact, share your video across multiple platforms, including your website, social media, and email campaigns.


An example of explainer eCommerce video

An example of explainer eCommerce video (Source)


2) How-to videos


How-to videos are instructional guides that take viewers step-by-step through a process or show them how to use a product. They are practical, educational, and designed to provide viewers with the knowledge they need to understand and use your product effectively.


What is their purpose?


The purpose of how-to videos is to educate customers about the usage and benefits of a product, thereby reducing confusion and potential post-purchase dissatisfaction. These videos are best suited for products that require assembly, have a learning curve, or offer multiple features that may not be immediately apparent. They empower customers, build confidence in your brand, and enhance the user experience.


Tips to use how-to videos to drive sales


  • Focus on common challenges or questions customers might have about your product.

  • Break down the process into simple, easy-to-follow steps, and use close-ups and visuals to enhance understanding.

  • Keep your language clear and straightforward.

  • Include tips and best practices to add value.

  • Encourage viewers to explore more features or related products at the end of the video. Remember to keep it engaging and not too lengthy.

  • Distribute these videos on your product pages, in post-purchase emails, and on social platforms to ensure they reach customers at different stages of their buying journey.



An example of a how-to eCommerce video

An example of a how-to eCommerce video (Source)


3) Promo videos


Promo videos, or hype videos, are short, exciting clips designed to generate buzz and anticipation for a new product, offer, or event. They aim to capture attention quickly, often using high-energy visuals, music, and enticing snippets of information to spark interest and create a sense of urgency among potential customers.


What is their purpose?


The primary purpose of promo videos is to ignite curiosity and excitement, compelling viewers to learn more or take immediate action. They are ideal for launching new products, announcing sales, or highlighting special events. By creating a teaser that leaves viewers wanting more, you set the stage for a successful campaign and draw people into your sales funnel.


Tips to use promo videos to drive sales


  • Focus on creating a captivating and memorable experience.

  • Keep it short and sweet, usually under 30 seconds, to maintain viewer attention.

  • Highlight the most compelling aspects of your offer without giving everything away.

  • Use strong visuals and emotive music to create an atmosphere that aligns with your brand and message.

  • Include a clear and compelling call-to-action that directs viewers to the next step, whether it's signing up for more information, visiting your website, or making a purchase.

  • Share your video across all marketing channels, including social media, email, and your website, to maximize reach and impact.



An example of a promo eCommerce video

An example of a promo eCommerce video (Source)


4) Thought leadership videos


Thought leadership videos are content pieces where you share expertise, insights, and forward-thinking ideas within your industry. These videos position you or your brand as an authority in your field, offering valuable information, analysis, or predictions that resonate with your audience and peers alike.


What is their purpose?


The purpose of thought leadership videos is to build trust and credibility with your audience by providing valuable and unique perspectives. They're not directly about selling a product but rather about establishing your brand as a knowledgeable and trustworthy source. This, in turn, nurtures a loyal community of customers and industry associates who respect and value your brand's voice and expertise.


Tips to use promo videos to drive sales


  • Focus on topics that are currently relevant and important to your audience and industry.

  • Share genuine insights, experiences, and predictions that can help viewers understand market trends or solve industry-related problems.

  • Keep the content engaging by presenting it in a conversational tone and supporting your points with real-world examples, data, and stories.

  • Encourage discussion and feedback to further engage your audience.

  • Distribute your videos through platforms where your target audience is most active, such as LinkedIn, industry blogs, and your company website.

  • Remember, the goal is to provide value and stimulate thought, not to make a direct sales pitch.



An example of thought leadership product video by brand

An example of thought leadership product video by brand (Source)


5) Webinars and recorded webinars


Webinars are live, interactive sessions conducted online, usually focusing on educating the audience about specific topics, showcasing products, or discussing industry trends. Recorded webinars are the saved versions of these live events, allowing people to watch and learn at their convenience.


What is their purpose?


The purpose of webinars is to provide in-depth, valuable content to a targeted audience, positioning your brand as a helpful and knowledgeable industry leader. They offer a unique opportunity for real-time engagement, allowing for questions, polls, and discussions, which enhances the viewer's learning experience and fosters a deeper connection with your brand.


Tips to use promo videos to drive sales


  • Choose topics that are highly relevant and beneficial to your target audience.

  • Promote your event well in advance through email, social media, and your website to ensure a good turnout.

  • During the webinar, engage with your audience through Q&A sessions, surveys, and interactive content.

  • Make sure to follow up with attendees post-webinar with additional resources, a call-to-action, or an offer.

  • For recorded webinars, host them on your site or platforms like YouTube, making them easily accessible for those who couldn't attend live.

  • This extends the life and reach of your content, continuously drawing in new viewers and potential customers.


An example of a webinar product promotion video

An example of a webinar product promotion video (Source)


6) Case study videos, also called customer stories or testimonial videos


Case study videos, or customer stories, are testimonials and narratives from satisfied customers who have had positive experiences with your products or services. These videos showcase real-life examples of how your offerings have solved problems or improved lives, providing social proof and relatability to potential buyers.


What is their purpose?


The purpose of case study videos is to build trust and credibility with potential customers by showing the tangible benefits and results of your products or services. Hearing directly from peers adds a layer of authenticity and can significantly influence purchasing decisions, as people often trust customer recommendations over corporate messaging.


Tips to use case study videos to drive sales


  • Select stories that are relatable and relevant to your target audience.

  • Focus on the problem your customer faced, the solution your product provided, and the positive outcome or impact.

  • Use genuine, emotive storytelling to connect with viewers on a personal level.

  • Ensure the customer's personality shines through, making the story more engaging and believable.

  • Include specific results or statistics if possible, to add credibility.

  • Share these videos on your website, social media, and in your marketing campaigns to provide social proof and reassure potential customers that they're making the right choice with your brand.



An example of case study product video

An example of case study product video (Source)


7) Brand and culture videos


Brand and culture videos are creative content pieces that showcase your company's values, mission, and the people behind the brand. These videos provide a behind-the-scenes look at your company culture, your team, and what sets you apart from competitors, often focusing on storytelling to connect emotionally with the audience.


What is their purpose?


The purpose of brand and culture videos is to build an emotional connection with your audience by sharing your brand's story and values. They're not about selling a specific product but rather about selling your brand as a whole. By giving viewers a glimpse into your company's ethos and the people who make it happen, you foster trust and loyalty, which are crucial for long-term customer relationships.


Tips to use brand and culture videos to drive sales


  • Focus on authenticity and storytelling.

  • Share your brand's history, mission, and the values that drive your business.

  • Highlight your team and the passion they bring to their work.

  • Showcase customer interactions and the impact your brand has on the community.

  • Keep the tone inspirational and aspirational.

  • Distribute these videos across your website, social media, and in your recruitment efforts to not only attract customers but also potential employees who share your values.



An example of brand culture video

An example of brand culture video (Source)


8) Demo videos


Demo videos are detailed visual guides that demonstrate how a product works, its features, and its benefits. They are typically straightforward and informative, designed to show potential customers exactly what they can expect from your product or service.


What is their purpose?


The purpose of demo videos is to educate potential customers about your product, helping them understand how it works and how it can solve their specific problems or needs. By clearly showcasing the product in action, demo videos can help reduce hesitancy, answer common questions, and push the viewer closer to making a purchase decision.


Tips to use demo videos to drive sales


  • Start by outlining the key features and benefits you want to highlight.

  • Use clear, step-by-step demonstrations to show how the product works in real-life scenarios.

  • Focus on addressing common customer pain points and how your product provides the solution.

  • Keep the language simple and jargon-free.

  • Include a strong call-to-action at the end, directing viewers on what to do next.

  • Share your demo videos on product pages, in email campaigns, and on social media to reach potential customers at various stages of their buying journey.


An example of demo video

An example of demo video (Source)


9) FAQ videos


FAQ videos are short clips that address common questions and concerns that customers might have about your product or service. They provide clear, concise answers in an engaging format, often featuring a member of your team speaking directly to the audience.


What is their purpose?


The purpose of FAQ videos is to provide quick and accessible answers to the most common customer inquiries, thereby enhancing the customer experience, reducing confusion, and preemptively addressing potential objections or hurdles in the purchasing process.


Tips to use FAQ videos to drive sales


  • Compile a list of the most frequently asked questions from your customers.

  • Create a series of short videos, each focusing on a single question and answer.

  • Keep the answers clear, concise, and to the point.

  • Use visuals or demonstrations where appropriate to enhance understanding.

  • Feature these videos on your website's FAQ page, product pages, or as part of your customer service resources.

  • Additionally, sharing them on social media and in newsletters can provide value to a broader audience and reduce the repetitive workload on your customer service team.



An example of FAQ video by brand

An example of FAQ video by brand (Source)


10) Video ads


Video ads are short, compelling videos designed to promote your products or services and persuade viewers to take a specific action, such as making a purchase, signing up for a newsletter, or visiting a website. These ads are usually concise, with a clear message and a strong focus on call-to-action (CTA).


What is their purpose?


The purpose of video ads is to capture attention quickly, convey your message effectively, and motivate the viewer to take immediate action. They are an essential tool for increasing brand awareness, driving sales, and engaging with your audience in a crowded digital marketplace. Video ads can vary in style and content, from showcasing product features to emotional storytelling that resonates with the viewer's needs and desires.


Tips to use video ads to drive sales


  • Start with a clear understanding of your target audience and the message you want to convey. Keep the video short, ideally under 30 seconds, to maintain viewer attention.

  • Use high-quality visuals and audio to make a strong first impression.

  • Focus on the benefits of your product or service, and showcase any unique selling points. Include a compelling and clear call-to-action, guiding viewers on what to do next.

  • Test different versions of your ad to see which resonates best with your audience.

  • Distribute your video ads across platforms where your target audience is most likely to see them, such as social media, YouTube, and relevant websites.

  • Monitor the performance and adjust your strategy as needed to maximize engagement and conversion.



An example of video ads

An example of video ads (Source)


6 best practices to make your eCommerce videos stand out


Now that you know about the key types of eCommerce videos and tips to make the maximum out of them, also follow these best practices. They are instrumental in standing your videos out, so they don’t get lost in the ocean of videos. Google says every second a new video is being uploaded to their platforms


1) Understand your target audience! They make your strategy’s base


96% of marketers according to the state of video marketing survey say that they have seen an increase in user understanding of their product or service through video. However, it wouldn’t be possible if the video doesn’t reach the right audience.


Knowing who your audience is— their interests, demographics, and preferences—is crucial in crafting content that resonates. For kids, videos should be fun, colorful, and musical. For middle-aged viewers, aim for a professional tone, focusing on pain points and clear solutions. 


Older generations may respond better to soft, emotionally empathetic content that offers comfort and easy solutions. Tailoring your approach to your specific audience's needs and expectations is key to engaging them effectively.


2) Always stick to the concepts of ‘Storytelling’


Incorporating storytelling into your eCommerce videos can captivate your audience and make your message memorable. A good story connects emotionally with viewers, guiding them through a journey with your product or service as a solution.


Start with a relatable problem or situation, show the challenges, and then present how your product provides the resolution. Use characters or scenarios your audience can identify with and ensure the narrative highlights your product's benefits.


Engaging, authentic storytelling can transform a simple product demonstration into a compelling brand experience, fostering a deeper connection and encouraging viewers to take action.


3) Keep an optimal video length


Keep your video as concise as possible; if a message can be delivered in 30 seconds, consider using Shorts to engage and inform your viewers quickly. Longer formats are appropriate for topics requiring in-depth explanation, like scientific details.


However, always be mindful of the viewer's time. For instance, if someone is searching "How to use a particular brand's steam press?" aim to cover the necessary steps within a maximum of 2 minutes.


Avoid lengthy introductions or unrelated comparisons that can dilute your message and frustrate viewers. The key is to deliver value efficiently, respecting your audience's time and attention.


4) Balance the intensity of music and voiceovers


When incorporating music into your videos, especially when there's narration or dialogue, ensure the music doesn't overpower the speaker's voice.


Overloud background music can overshadow important information and create a frustrating viewing experience. Viewers often complain about videos where the music is so dominant that it drowns out the speaker, making it hard to focus on the message.


To avoid this, carefully balance the audio levels to enhance the video without disrupting the clarity of the voiceover. The background music should complement and subtly elevate the content, not compete with it.


5) Focus on your customers, not your brand


Make your videos customer-centric by addressing their needs and emotions rather than solely focusing on your brand. Customers are primarily interested in solutions to their problems. If your content effectively resolves these issues, brand recall will naturally follow.


Emphasize how your product or service enhances their life, focusing on its benefits and experiences. Take inspiration from brands like Red Bull, which markets the feelings and experiences associated with its product rather than the product itself.



RedBull’s customer focus videos on their Instagram

RedBull’s customer focus videos on their Instagram (Source)


6)  Always include captions and translations


Always incorporate captions and offer translations for your videos. Captions ensure that your content is accessible to a wider audience, including those who are deaf or hard of hearing and those who prefer to watch videos without sound.


Providing translations broadens your reach even further, making your content understandable and engaging for non-native speakers. This inclusivity enhances user experience and expands your potential customer base globally.


Additionally, captions and translated text can improve SEO, making your videos more discoverable to an international audience. By making your videos accessible to as many people as possible, you're maximizing your content's impact and reach.


Do watch out for technical aspects of your eCommerce videos


Creating engaging videos is only half the job done. They might not perform if they are not technically optimized for the platform where they are uploaded. 


1) Follow the guidelines for video length, resolution quality, and format


Short, high-quality videos often perform better, especially on social media, as they cater to the quick-scrolling behavior of users and the algorithms favoring brief, engaging content.


Ensure your videos adhere to platform-specific guidelines; for example, 1080p resolution and MP4 format for YouTube shorts, or 4K resolution for detailed product reviews.


Following these technical specifications, like using a 16:9 aspect ratio for YouTube videos and a 9:16 for Instagram Stories, ensures they look professional and can be easily viewed without technical issues, enhancing user experience and engagement.


2) Mobile optimization for video content


With most users accessing content via mobile devices, including smartphones and tablets, it's crucial to optimize your videos for mobile resolution.


Consider aspect ratios like 16:9 for landscape viewing and 9:16 for full-screen portrait orientation, ensuring your content fits well on various screens. Compress your videos to smaller file sizes, like under 100MB for shorter clips, to reduce loading times without sacrificing quality. 


These adjustments ensure your videos play smoothly and look great on all devices, making

them more likely to be watched and shared.


3) Integrating SEO best practices in video descriptions and tags


Incorporate SEO best practices by including relevant keywords in your video titles, descriptions, and tags.


For instance, a title like "5 Revolutionary Skincare Products – Your Ultimate Guide" with a description that includes terms like "best skincare 2023," and tags like “skincare routine,” “product review,” enhances your content's discoverability.


This practice sends positive signals to search engines and platforms, indicating the relevance and quality of your content, which can improve your video's search visibility and viewer engagement through better indexing and ranking.


4) Optimize your video for the algorithm


To fully optimize your video for algorithms, use relevant keywords naturally in your content, adhere to formatting guidelines, and ensure your video length is appropriate for the message you're conveying.


For example, a series like "The Journey of Handmade Jewelry" can include individual videos on sourcing, crafting, and styling, which encourages sequential viewing.


This clustering not only keeps viewers engaged with related content but also signals to algorithms the breadth and depth of your content, increasing the likelihood of your videos being recommended and watched more.


Timestamps in longer videos guide viewers to sections they're most interested in, enhancing user experience and engagement metrics.


Strategies for placement and promotion to drive more sales from your eCommerce videos


Your eCommerce videos should be at the right place at the right time. Here are some strategic tips to ensure that.


1) Embed your eCommerce videos on product pages


Embedding videos directly on your product pages can significantly boost conversion rates by providing immediate visual and informative content that helps reduce purchase hesitancy.


Place videos prominently near the top of the page or alongside product imagery to catch attention as soon as visitors land on the page.


To ensure videos are mobile responsive and don't slow down loading time, compress them without losing quality and use a reliable hosting service.


Highlighting key features and benefits, like showing a 360-degree view of a shoe's design and comfort, can engage visitors and lead to quicker purchasing decisions.


2) Utilize the appropriate social media platforms


Not all social media platforms will suit every product; choose platforms where your target audience is most active. For instance, if targeting a younger demographic, focus more on Instagram and TikTok than LinkedIn.


Tailor content to fit each platform's unique format and audience, like creating short, engaging stories for Instagram and longer, informative posts for Facebook.


Use engaging captions and specific hashtags to increase visibility and ensure regular interaction with comments to maintain engagement and drive traffic to your website.


3) Enhance click-through rates via email marketing


Incorporate videos into your email marketing campaigns to enhance readers’ click-through rates.


Use an enticing thumbnail with a play button acts as a visual cue, stimulating curiosity and the urge to engage, thereby tapping into the viewer's psychology.


For example, a thumbnail showing a before-and-after scenario of a product can intrigue readers to find out more.


Ensure the video links back to a landing page on your website where viewers can further engage with your content and make a purchase.


4) Partner with influencers to tap into their audience traffic


Partnering with influencers who resonate with your target audience can significantly amplify your reach.


Provide them with guidelines, like maintaining the authenticity of reviews and incorporating specific hashtags, but also allow creative freedom to keep the content genuine. 


For example, if promoting a skincare line, partner with a beauty influencer known for their skincare routines, allowing them to integrate your product naturally into their content, tapping directly into their engaged followers.


5) Use performance advertisements


Platforms like Google Ads, Facebook Ads, and Amazon Ads offer specific options and templates for eCommerce, allowing you to create targeted campaigns.


These platforms also provide detailed dashboards where you can track performance metrics like views, click-through rates, and conversions, helping you understand what works and continually optimize your ads.


For example, Amazon Ads allows you to target users who have viewed similar products and provide detailed performance insights to refine your strategy.


6) Create shareable videos via WhatsApp marketing


Make your videos easily shareable through WhatsApp to encourage viral sharing. For instance, home utility product videos that demonstrate a quick fix or an innovative feature are highly sharable as they offer immediate value and solve daily problems.


Create content that's entertaining, informative, and includes a strong call-to-action, prompting viewers to share with their contacts. Distribute these to relevant communities and groups to maximize reach and engagement.


Also, be prepared for the challenges with your

eCommerce videos


Video marketing is a long road. Especially if you are traveling with eCommerce luggage. Prepare for these common challenges that are bound to come your way.


1) Hurdles in video production and distribution


One major challenge is the time and resources required for high-quality video production. This includes everything from scripting and filming to editing and distributing.


To overcome this, plan your content calendar well in advance and consider using user-generated content or simpler production techniques to maintain a steady stream of videos. 


Efficient planning and creativity can significantly reduce the strain on resources.


2) Legal considerations: copyrights, permissions, and brand image


Navigating the legalities of music, footage, and even brand mentions in your videos can be tricky. Unauthorized use can lead to serious legal consequences.


Ensure all content is either original, licensed, or falls under fair use, and always seek permission for user-generated content.


Maintaining a positive brand image requires careful monitoring of how your products are presented, ensuring they align with your brand values and messaging.


3) Maintain consistent quality and branding


Consistency in quality and branding across all videos can be challenging, especially as you scale your content.


To maintain a cohesive brand image, create a style guide for your videos, including guidelines on tone, style, and key messaging.


Regularly review your content to ensure it meets your standards and reflects your brand accurately.


4) Keep up with platform changes and algorithm updates


Social media platforms and search engines frequently update their algorithms, which can affect how your content is seen and engaged. Stay informed about these changes and be ready to adapt your strategy.


Use analytics to track performance and experiment with different types of content to see what works best with the latest algorithm updates. Being flexible and informed is key to staying ahead.


Tap into user-generated videos and watch your sales grow like magic


Research shows that on YouTube, user-generated content pulls in 10 times more views than brand-produced videos. For those who don’t know, these are videos created by actual users — think of them as video testimonials where you see real people using the product in their everyday lives.


Just imagine: you're looking to buy a bike online, and you come across videos of real customers using the very same cycles for commuting, sports, and various other activities. These UGC videos create a more profound impact than traditional marketing clips.


They're seen as more trustworthy, more authentic, and more relatable to potential buyers. But, let's be honest, managing a heap of user-generated content can be quite a task.


That's where investing in a smart user-generated content management platform comes into play. It's not just about managing UGC to drive sales; it's about creating campaigns to gather more content through social media, comments, reviews, and other avenues.


This way, you can effectively use them and monitor all your activities through the platform's unified dashboard.


Remember, 2023 was the year of tools. 2024 is poised to be the year of trust. Equip yourself with reliable tools, craft credible content, and steer your eCommerce toward tangible success.


Disclaimer: Please note that the videos and screenshots featured in this article are solely for illustrative purposes. They are not meant to endorse any specific product but are used to help clarify and explain concepts more effectively for our readers.




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